Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-collision-center.dentrepair-talk.com (hereinafter referred to as “the Company,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ regarding the collection, storage, and handling of your personal data in accordance with international data protection regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and any other digital platforms owned or operated by the Company. However, please be informed that this policy does not extend to external websites, applications, or services accessed through links on our platform. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our websites, including any linked pages, associated with this Privacy Statement.
  3. You interact with us through various communication channels such as email, phone calls, or text messages.

Personal Data Collection

We collect diverse categories of personal data to enhance your experience and provide tailored services. These include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  • Payment Information: Data associated with your payment methods, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Records of transactions, billing addresses, and other financial data related to our services.
  • Purchase Information: Details about the products or services you have acquired from us, including purchase dates, quantities, and delivery information.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and browser types, for analytics and personalization.
  • Location Data: Information about your geographic location when you interact with our services, enabling location-based services and personalized content.
  • Feedback: Any comments, suggestions, or reviews you provide us, which help improve our products and services.
  • Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless sharing or login experiences.
  • Product Information: Details about the products you show interest in or purchase on our website, including preferences and customization options.

We obtain this data through various means, including direct user input, automated tracking technologies (like cookies), and information shared by third parties who work with us.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience. We use cookies for several purposes:

  • Strictly Necessary: These cookies enable core features like login and account management.
  • Preference: They remember user preferences, such as language settings and display options.
  • Analytics: Analytics cookies help us understand user behavior, improve our services, and measure the effectiveness of our campaigns.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

The Company has implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the protection of your data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors, and we have measures in place to prevent such collection.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or similar purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests as quickly as possible and within the time frames prescribed by applicable laws.

Changes to Policy

The Company reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage you to review these updates regularly.

Contact Information

For any privacy-related inquiries, requests for data access or correction, or to unsubscribe from our communications, please contact us:

  • Email: [email protected]
  • Address: Auto Body Collision Center, [Your Address], [City, State, ZIP]